Manufacturing Exit: From Owner-Dependent to Premium Sale
Outcome: Sold at 5.1x SDE (22% above initial estimate)
The Situation
A second-generation manufacturing company owner in his early 60s wanted to retire within 2 years. The business had strong revenue but was heavily owner-dependent -- the owner managed all key customer relationships, oversaw production scheduling, and handled all quoting. Initial valuation came in at 3.8x SDE.
The Approach
Over 18 months: promoted a production manager to operations director, documented all quoting processes and customer specifications, implemented a CRM to capture customer relationship history, and diversified customer base from 3 customers representing 65% of revenue to no customer above 18%.
The Result
The business attracted 4 qualified buyers. Sold to a strategic buyer at 5.1x SDE -- a 34% premium over the initial valuation. The owner transitioned over 6 months as a part-time consultant, and all 28 employees were retained.
Key Takeaway
Reducing owner dependency and customer concentration took 18 months but added over $400K to the sale price. Starting early is the highest-ROI investment in your exit.